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Office of the Federal Ombudsman for Victims of Crime

Who is the Ombudsman?

Who is the Ombudsman?

The Honourable Sue O'Sullivan

Sue O'Sullivan






  • The Ombudsman is appointed by the Government of Canada to promote access to federal programs and services for victims and addresses complaints from the public about issues relating to victims of crime. Since 2007, the Ombudsman's office has worked to ensure criminal justice personnel and policymakers are aware of victims' needs, and identify systemic issues that negatively impact victims. When appropriate, the Ombudsman makes recommendations to federal policymakers that sparked legislative reform for victims' rights. Learn more about the Ombudsman.

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Make a complaint
Access support services

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What's New

  • Pushing for Further Change:
    Canada's Federal Ombudsman for Victims of Crime issues response to the Victims Bill of Rights

  • Read about:
  • At a glance

    630

    Total number of issues handled by our complaints department in the past fiscal year (2013-2014). A single case file may also have multiple issues.

    Did you know?

    TOP 5
    COMMON TYPES OF COMPLAINTS RECEIVED:

    1. Support services - other levels of government
    2. How we can help - our mandate and role
    3. Victim rights
    4. Inquiry/complaint
    5. Victim safety

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    Videos

    Moving the Conversation Forward: Criteria for who is a victim of crime


    Video message from the Federal Ombudsman for Victims of Crime