Office of the Federal Ombudsman for Victims of Crime

Who is the Ombudsman?

Who is the Ombudsman?

The Honourable Sue O'Sullivan

Sue O'Sullivan

  • The Ombudsman is appointed by the Government of Canada to promote access to federal programs and services for victims and addresses complaints from the public about issues relating to victims of crime. Since 2007, the Ombudsman's office has worked to ensure criminal justice personnel and policymakers are aware of victims' needs, and identify systemic issues that negatively impact victims. When appropriate, the Ombudsman makes recommendations to federal policymakers that sparked legislative reform for victims' rights. Learn more about the Ombudsman.

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What's New

  • January 6, 2016 National Inquiry into Missing and Murdered Indigenous Women and Girls

    Read the 2013-2014 Annual Report of the Office of the Federal Ombudsman for Victims of Crime.

    Pushing for Further Change:
    Canada's Federal Ombudsman for Victims of Crime issues response to the Victims Bill of Rights

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  • At a glance


    Total number of issues handled by our complaints department in the past fiscal year (2013-2014). A single case file may also have multiple issues.

    Did you know?

    TOP 5
    Top 5 topics of individuals who contacted us

    1. Services and programs of other levels of government
    2. Our role and mandate
    3. Victims’ Rights
    4. Inquiry/complaint about victim-serving progra
    5. Victim Safety

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    Annual Report 2013-2014 by the numbers

    Video message from the Federal Ombudsman for Victims of Crime